Indian Railways...Time is Money!

In the last five years or so, I had experienced a tremendous improvement in the train schedules😌. They arrived and departed stations on time or with a variance of 10 to 15 minutes. And of course, due to unavoidable circumstances, long delays as in the past co-existed.  

 But in the last six months, I experience the long delays are kind of getting into a norm like the bad old days😞. I am not able to comprehend the reason(s), though one or two were due to derailment of some trains in the same route or issues with the track etc. Further, I do not understand the logic behind delayed trains getting compromised for a further "freebie" delay. We have paid money for your services and isn't it reasonable to expect the same from our Railways. Though I appreciate our efforts on bringing in bullet trains, but are we really ready for it. Don't we have many "high priority" action items in our bucket list already which need to be fixed if not tomorrow but today. Ensuring a high compliance on the train schedule is the basic step to ensure better customer experience. 

 There may be many reasons for the current state, but having said that, we need to come out of it quickly before we look forward with pride.

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